Privacy Policy

The security and protection of your personal data is a matter of great importance to us. Our privacy policy is described below in detail.


To secure your personal data transmission Brandy & Melville online shop uses SSL (Secure Socket Layer) from the international online security company: Comodo CA Limited - Manchester M5 3EQ, United Kingdom . Here you can check Brandy & Melville's valid certificate: SSL Certificate.

Whenever you transfer personal data within Brandy & Melville online shop (by registering, ordering or when using the contact form) you will find yourself in a protected area of the website (you can verify that by checking that the "http" in the url has changed to "https”, which stands for SSL being active).

The security of your online payments is guaranteed by the company through which you make the online transaction, PayPal, Sofortüberweisung or ConCardis.

Nevertheless, we point out that the Internet-based data transmission is vulnerable, complete protection against access by third parties is therefore impossible to ensure.

Anonymous data collection

You can visit our websites without telling us who you are. We only store the name of your Internet service provider, the website from which you are visiting us and the name of the requested files. This information is evaluated for statistical reasons and serve to improve our services. You remain completely anonymous as an individual user.

Collection and processing of personal data

Personal data (e.g. name, address, phone number or email addresses) is only collected if you provide it voluntarily, for example, by registering in our website or carrying out an order. This data will not be disclosed to third parties but only used for contract execution and handling of your requests, the only exception is given in the clause below and it concerns the cooperation with the shipping service provider and banking institution.

When contacting the seller (e.g. via contact form or e-mail), the information of the user will be saved only for the purpose of processing the request and in the event that follow-up questions arise.

Disclosure of personal data, credit information

The collected personal data you provided as part of the ordering process will be given to the shipping company, to the necessary extent to deliver the goods. If you pay by direct debit or credit card the necessary personal data will be forwarded to the credit institution. Otherwise, no transfer of your personal data to third parties takes place.


In Brandy & Melville online shop we use the so called "cookies" to make your buying experience more user-friendly, more safe and effective - for example by speeding up the navigation on our platform. In addition, cookies enable us to measure the frequency of page requests. We point out that most of the cookies transferred from our server to your system are so-called "session cookies". "Session cookies" are characterized by the fact that they are automatically deleted from your hard drive. You can, of course, choose to decline cookies at any time if your browser permits. An ordering process is generally possible with us, even without cookies being enabled.


Use of Facebook-Plugins (Like-Button)

Our website uses social plugins (“plugins”) provided by the social network, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo (white letter f on blue background or a thumb up icon) or the notice “Facebook Social Plugin”. For a full list of all social Plugins please see When you visit a page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers.
Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about your having accessed the respective page of our website. Thus we have no influence on the data gathered by the plugin and inform you according to our state of knowledge: The embedded plugins provide Facebook with the information that you have accessed the corresponding page of our website. If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. Even if you are not logged into Facebook, there is possibility that the plugins transmits your IP-address to Facebook.
For the information on the purpose and scope of data collection and procession by Facebook, as well as your rights in this respect and settings options for protecting your privacy please visit Facebook’s privacy policy:
If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website. Further you can block Facebook social Plugins by using add-ons for your browser, like the “Facebook Blocker“.

Use of Twitter

Functions of the service Twitter are integrated on our website. These functions are offered by Twitter Inc., Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. Through the use of Twitter and function of "re-tweet" the web pages you visit are linked to your Twitter account and made known to other users. This data is also transmitted to Twitter.
In this case, data such as IP address, visited domains, browser type or domains transferred to Twitter pages, device and application IDs, mobile operators and search terms may be transferred to Twitter.
We point out that we as providers of our website receive no information regarding the content of the transmitted data or use of it by Twitter. Due to continuous updating of the privacy statement of Twitter, we refer to the latest version under
You may change your privacy settings with Twitter under:

Use of Pinterest

We use in our website is a service of Pinterest, Inc., 808 Brannan St, San Francisco, CA 94103, USA. By the integrated "Pin it" button on our page Pinterest receives the information that you have accessed the corresponding page of our website. If you are logged on Pinterest, Pinterest can additionally assign your visit to your Pinterest account. If you want to prevent this you have to log out from your Pinterest account before clicking on the “Pin it” button.
Information upon the purpose and scope of the data collection and the further processing and use of that data through Pinterest as well as your options and rights in this respect and settings options for protecting your privacy can be retrieved from Pinterests privacy policy at:

Use of Tumblr

Functions of the service Tumblr are included on our pages. This button is provided through the Tumblr, Inc. 35 East 21st Street, 10th Floor, New York, NY 10010, USA, This is identified by the term "Tumblr". By using the button it is possible to share a content or page from our site on Tumblr or to follow us on Tumblr.
When a user visits a web page of our website which contains such a button, his browser makes a direct connection to the servers of Tumblr.
This seller has therefore no influence on the amount of data that Tumblr with the help of its plugin collects.
More information can be found in the Privacy Policy of Tumblr:


Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

In this website thanks to the „_anonymizeIp“ method we are using, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser:

As an alternative to the browser Addon or within browsers on mobile devices, you can to opt-out from being tracked by Google Analytics within this website in the future by clicking this link: Deactivate Google Analytics completely.

The opt-out applies only for the browser in which you set it and within this domain: If you delete your cookies you'll have to click this link again in order to keep Google Analytics deactivated.


You have a right to free-of-charge information about your stored data, and possibly entitlement to correction, blocking or deletion of such data.
If you feel that we are not abiding by this privacy policy, please contact us immediately via telephone or email. Here our Imprint for current contact details.